Privacy Policy

This Privacy Policy (effective from 13th June 2022 i.e. “Effective Date”) describes our practices regarding the use, maintenance, and disclosure of Personal Information that we collect through Innvendt and the DontStop APP. You can be assured that any Personal Information that you disclose to us will be treated only in the manner described in this policy.

Whenever this Policy mentions “DontStop ” or “Innvendt” or “we” or “us” or “our”, it refers to the Innvendt Insights Pvt Ltd which is responsible for your information under this Privacy Policy. Innvendt App and all other features, tools, services, and content provided by Innvendt Insights Pvt Ltd in connection with the DontStop/Innvendt DEVICE.YOUR USE OF THE SERVICES, MOBILE APP (IOS AND ANDROID) OR THE WEBSITE CONSTITUTES YOUR UNCONDITIONAL ACCEPTANCE OF THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH AND ACCEPT ALL OF THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY, DO NOT USE THE SERVICES OR THE WEBSITE AND DO NOT PROVIDE OR SUBMIT ANY IDENTIFIABLE INFORMATION VIA OR WHILE USING THE WEBSITE OR THE SERVICES.


This Privacy Policy may be revised by us at any time or periodically to include /exclude clauses without prior notice to You and Innvendt does not bear responsibility for updating Users on the same. We advise that you review this Privacy Policy each time you use the Services or the Website so that you are aware of any changes. Your continued use of the Services or the Website following any changes in this Privacy Policy will constitute your acceptance of such modifications.Unless otherwise specified by Innvendt, the revised policy will take effect automatically and be binding on and from the day they are posted on the Site.

We urge you to read this Policy thoroughly. By accessing our website/mobile app and using our Services, you will have represented your agreement to this policy and bound by its terms. Kindly note, this policy does not apply to third-party websites, products, or services even if they link to our Services, and you should consider the privacy practices of those third-parties carefully.

Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms & Conditions.This Privacy Policy applies to information that we collect through our website, dashboard, android app, ios app, DontStop Readers, DontStop Mini, DontStop Controllers, Social media sites, mails, or any other services.

Our policy with respect to access and use of Innvendt Servies between Owners and Users(referred to as "you") and Innvendt("us"), are governed by Terms of Use, which are binding.The following information may be collected from you and is used to provide better service to you through Innvendt services. Information collected includes, phone numbers, email ids, passwords, your location data, website usage patterns, and other information provided to us by you and information gathered based on your usage of our site and apps.

We may also collect other information such as browser type, browser version, IP address of your device, internet service provider, date/time stamp, URLs of referring/exit pages, operating system, the information you search for, local and language preferences, identification numbers associated with your devices, your mobile carrier, and system configuration information, the time spent on those pages usage information, and other statistics.

During App crashes, we use third-party analytics tools to information related to the crash, id of the phones.

Managing Your Data

You can manage your email preferences from our website.You can manage your subscriptions and other preferences by adjusting the settings in our website on your browser. Note that even though you might have unsubscribed from our mailing lists, you might still receive email regarding important information like password changes, transactional information etc related to your account/access at the branches.

You hereby consent to receive emails, SMS or call communications from Innvendt.You can manage your cookie settings on your browser. You can also manage how we contact you on social networking sites.

How Your Data Is Used

We use your data for the below purposes. The list is not exhaustive and your information may be used for other purposes as well.

  • Improve the website, apps.
  • To personalize experience with interactions with DontStop/Innvendt.
  • To personalize marketing material. Direct/Indirect marketing.
  • To offer certain offers, products and services and analyse advertising effectiveness.
  • To improve our FAQs. Create additional information to improve the product.
  • To send notices, remainders about updates, security alerts, support, messages, bulletins, marketing.
  • To manage business needs like analytics, fraud, administration of Site, enforcement of corporate reporting or to comply with the law.
  • To help us better understand you, so that we can provide better/relevant services or offers.

Usage Of Your Data

  • We take our customer privacy very seriously.
  • We don't sell/rent your data with third parties.
  • You data can be shared with owners/admins of the branches to enable/disable you access.
  • We can share your data to comply with legal orders, government requests.
  • We can share your data for audit or compliance reasons.
  • We can share your data to combat fraud or criminal activity, to protect our/our affiliates rights, business partners rights or as part of legal requirements affecting Innvendt.
  • We can use your data with or without your consent as required or permitted by law.

Securing You Data

We take very strict security measures to protect your data from unauthorised access/alteration or disclosure. However we are not responsible for any security breach or any actions of thrid parties that have access to you data.


After termination of your membership with Innvendt, Innvendt shall destroy all the data collected from You within a reasonable time, except the records and data pertaining to the transaction undertaken using our Services or the Site. Please note that under the applicable laws, we are required to maintain record of these transaction with Innvendt including personal data such as Your name, contact details, customer number, transaction history etc. Other than the information specified above, Innvendt will delete all Personal Information that Innvendt hold about You when Your membership is terminated.

Please note that Innvendt will not require You to disclose Your personal or Security detail vide email or other communication. If You receive any email/ phone call/ SMS or other communication requesting You to share Your Personal Information, please do not respond to such requests and delete such requests immediately. Pls forward such requests to for notifying Innvendt of the same prior to deletion of such requests.


Innvendt does not knowingly collect Personal Data from children under the age of 18. If you are under the age of 18, please do not submit any Personal Data through the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Services without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Data to Innvendt through the Services, please contact us, and we will endeavour to delete that information from our databases.


In the event that Innvendt goes through a business transition, such as merger, acquisition by another company or sale of all or a portion of its assets, your personal information will likely be among the assets transferred.

Data Shared With Third Parties

We may share your personal data with third parties, that perform certain tasks to facilitate our services. We may transfer certain personal data subject to your consent and Terms & Conditions. These parties are obligated not to share/disclose your data for any other purposes. This policy covers only the data that is collected by Innvendt, our website may have links to other website which have their own privacy policies. Our partners may have their own privacy policies and we encourage you to familiarize yourself with them as well.


Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these "cookies" to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Contact Us

If you have any questions regarding our Privacy Policy, please contact us at